A minor nonconformity is a single or non-critical failure of the ISMS, whereas a major nonconformity is a more systematic or critical failure of a process or key elements of the management system. If your organisation is attempting to gain third-party certification, a major nonconformity may prevent this certification from being granted. However, once your organisation has achieved certification a finding of this nature may result in the suspension of your certification in certain circumstances.
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URM's diligence during these audits has resulted in the business as a whole pulling together to collectively ensure that we up to par with the requirements. While our working relationship with URM’s consultant is fantastic, we are held to account for every bullet point of every requirement on every audit, which is precisely what we expect.
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