Training

URM delivered high-quality training and bespoke coaching on the EU and UK GDPR to companies from five different countries. They managed to break down complex regulatory concepts into clear, practical guidance that participants could easily relate to and apply in their own contexts. What stood out was their ability to adapt the content to different business realities while keeping the sessions engaging and relevant. The personalized coaching added even more value, giving companies the chance to dive deeper into their specific challenges with expert support. Working with URM was a smooth and positive experience from start to finish — professional and very responsive.

The trainer was extremely personable and explained everything in a way that it could be understood. I felt very comfortable to ask any questions big or small as she was very welcoming.

The course was very insightful, and I gained a lot of knowledge from taking part. The trainer was extremely knowledgeable and incredibly helpful in answering any questions provided. The course was fun to learn about and I felt the way the information was presented was easy to understand but also generated conversation which meant we were thinking throughout. The final example was a great way of applying the knowledge from the course and a really good example of how tricky it can be but also was very interesting in hearing the other opinions to challenge our own thoughts. A very good course.

I thought the training was very good. It was clear and logical. The trainer was very knowledgeable, approachable and friendly, which makes it easy to stop and ask questions or to clarify a point. I was particularly impressed by his explanation of why we need to be mindful of the language we use and what the standard is actually asking for; most of it is common sense, but understanding what it actually means and what is required is key, so that really resonated with me.

I am very satisfied with the training. It was very practical, and the trainer gave excellent real-life examples. I feel this training will help me a lot in the future.

The session went down fantastically well and was very much appreciated by the (Global) team.

The course was educational but fun, everyone was engaged, and I believe all who attended would now be able to complete an internal audit. The trainer would be our first choice of a tutor for our next ISO training.

I found the course very informative, and the trainer was communicative, supportive and engaging. He is very skilled at adapting to the different types of people and transferring knowledge in a way that sticks with attendees; he delivered the same training over 2 years ago and I still remember the things he taught us. We will definitely be recommending him to other businesses that want to learn about ISO standards. Definitely a great asset to the company.

We all gained confidence and additional knowledge from the training, so it was well worth having! Huge thanks to the trainer for delivering it.

I really enjoyed the course and thought it was led brilliantly. The trainer was a great tutor and clearly well experienced with a vast knowledge of the subject matter. The administration was also particularly impressive, I have not had such a good experience with this before on other courses I've attended. The information and course materials were shared immediately as and when needed and any questions were responded to with haste. URM seems like a great company, and I would definitely recommend doing a course with them.

I had a really good experience with URM so thank you for everything. I took my exam late on Friday evening and passed, so please pass my thanks onto the trainer as I obviously couldn’t have done that without his expert tutoring! I liked the half-day format. Oftentimes full day sessions for a week can be quite onerous but this broke it up which I liked. I feel as though the sessions met my expectations, I'm not sure what it could have done to exceed them.

The experience of the trainer cannot be bought, he shared a lot of practical scenarios which happens on everyday activity at work. Thanks you’re a STAR.

The trainer added colour to a dry topic with his experiences.

I've read up on encryption in the past and how it is used in data transfers but never quite understood it. The way in which the tutor built it up and explained it was the best I’ve seen so far and finally helped it ‘click’ for me.

The level of detail and how that information was put across clearly by our instructor in multiple session was above what I was expecting, the way he was able to utilise his industry experience to give real world examples also helped further my understanding of the topics raised above that that I expected.

I thought the trainer was extremely knowledgeable and was very clear in his explanations and made the course very interesting.

There is a lot of content that has to be covered and having the morning to be taught and the afternoon to digest worked really well for me.

Excellent presenter, easy to listen to and understand, providing useful examples as part of the delivery.

I think the course length for a remote training event is about right - the last two days are lighter, which I think is appreciated. Plenty of opportunity for discussion around the topics.

All the sessions where robust in coverage, full of practical hands on examples and made the subject matter easy to digest.

I found the sessions very easy to follow and informative - not complex and easy to understand, even though I have limited technical knowledge. Session 2 on Risk was very in-depth and fully explained all the steps in regard to risk, what it means and why it is important. The tutor was very friendly and helpful, and very engaging!

Enjoyed the redacting exercise at the end, which was interesting to see how people would redact the information differently I found this really useful to apply to SARs I might receive going forward, and that it's down to interpretation.

The trainer was great, came across as energetic and positive (which helps, especially when undertaking an online learning course). The content was great and provided real life examples which was useful as it helped to apply the learning.

Daryn and I are very happy with our results, so please pass on our thanks to the trainer who was an excellent tutor and helped to make the course enjoyable and informative. We were impressed with the venue and I would certainly recommend URM services to anyone who is looking at gaining BCS qualifications or equivalent.

I thoroughly enjoyed the course and most of that was down to the trainer’s delivery of the course syllabus. The depth of general knowledge delivered by him on top of the detailed course material with reference to real-world experience was outstanding. The course delivery exceeded my expectations and I am really pleased I went with URM as this course provider. Will definitely will be using URM again for future courses.

A brilliant course that I thoroughly enjoyed.

The trainer provided so many real-life scenarios and gave in-depth and detailed guidance on real-life situations. I found it extremely refreshing.

The trainer led group discussions really well and enabled collaboration.

Would thoroughly recommend URM.

Great facilitator - helpful examples provided and an engaging presenter.

In these different times I was expecting a hard press course timetable but it really worked well. The exercises at the end of each day hit the mark.

Plenty of opportunity to interact and all the questions asked were answered with details and examples which made it easier to process.

Two-way interaction really developed the course material.

When the trainer and attendees shared their experiences, it gave me a better understanding and I was able to apply this topic through the element of storytelling.

I enjoyed the course and thought the trainer was great!

The trainer was extremely knowledgeable and explained things very well, particularly the more technical stuff which can be hard to keep up with when it's brand new to you.

I am very pleased. The course is brilliantly designed (especially for someone like me with little technical knowledge) and was very well delivered.