How to fill out a Cyber Essentials questionnaire?

Completing the Cyber Essentials questionnaire might seem like a daunting exercise, but the key word to focus on is ‘Essentials’. When you are answering the questions, try to think about your infrastructure as a whole, not just thinking in too much detail about specific devices that you may have in mind. Looking at secure configuration, URM often finds questionnaire respondents just focussing on password protection rather than protection of the whole infrastructure, e.g., servers, end-user devices, mobile phones, Cloud environments and so on.

Most of the questions are phrased in such a way that only a high level response is required, so don’t write ‘War and Peace’ if it’s not needed . It might be a question about admin accounts, your on-boarding process or firewalls and, generally, you should be thinking about just writing one or two paragraphs to provide the assessor with an understanding of what your infrastructure looks like. Some organisations find it useful to have a checklist when they are answering the different questions. For example, if there is a question on password protection, your checklist will be reminding you to bear in mind all the different types of environments and whether the scope is correct.

There can, of course, be exceptions if the organisation that is applying for Cyber Essentials is large with a complex infrastructure and the processes are not as straightforward. In most cases, however, in the Cyber Essentials world less is more. If you have any query, URM has a dedicated Cyber Essentials Team to help you. Just email cyberessentials@urmconsulting.com

Our experience with URM was all around great and seamless, starting with our account manager who organised everything and was very accommodating, working around our schedule and fitting us in as soon as we wanted. This continued with our assessor for the CE questionnaire part; he was very helpful, taking the time to explain some aspects that were a bit unclear to me and guiding me the whole way through. The same was true of our assessor for the CE+, who took the time to answer any questions I had beforehand and guide me through elements that I was unfamiliar with. During the assessment, he was very helpful, made the process very easy and guided me through some points that needed some additional set up in order to ensure a successful process. This was our first year working with URM and I am sure we’ll be talking again next year. Thank you for all your help!
IT Security Services Provider
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