The process of conducting an audit typically involves the ‘check’ element of the Plan-Do-Check-Act continuous improvement cycle, though additional guidance is contained in a supporting guidance Standard, ISO 19011. This Standard provides guidance on planning the audit programme, the preparatory activities, the conduct of the audit, subsequent reporting and follow-up actions, and the closure of the audit. Guidance is also provided within ISO 19011 on the principles of auditing and the competence of auditors. (URM has delivered a number of webinars covering all stages of the audit process and recordings can be found here)
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Our URM consultant was really thorough, genuinely helpful and contributed real value literally within the first few minutes of our session by pointing out some (not-so-obvious) details of the new version of ISO 27001 that we hadn't been aware of until then. He then proceeded with a very well-prepared run-through and explanation of the controls in scope for our upcoming internal audit. Definitely a highlight and overall, very positive experience for us!
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