In order to prepare for an audit, the following steps should be taken:
- 1Appoint auditors - these must be impartial of the process being audited, avoiding conflicts due to reporting lines and have the correct competencies to conduct the audit.
- Consider notice - identify who the auditee(s) are and establish contact to inform them and schedule interviews, as well as determine if a guide, observer, interpreter or any additional technical expertise is required.
- Management commitment - audits must be supported by management and buy in will aid with the availability of auditees.
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The course was educational but fun, everyone was engaged, and I believe all who attended would now be able to complete an internal audit. The trainer would be our first choice of a tutor for our next ISO training.
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