To maintain consistency in internal auditing, organisations should implement an internal audit process which clearly sets out the steps to be followed during an audit. This could include:
- Requirements for competency - for example, having undertaken certain training or experience
- Opening and closing meetings - this could include an agenda of items to be discussed to ensure the auditor and auditees have the same understanding, and that any audit findings are discussed at the end of an audit
- Audit report template - this way audit findings and observations can be consistently reported on
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The whole gap analysis process was very informative for all departments of the business. Our URM consultant was great at explaining the SOC2 audit process and what evidence may be required for each area. As a business, it has really assisted us in our implementation strategy and improving our compliance programme as a whole.
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