To maintain consistency in internal auditing, organisations should implement an internal audit process which clearly sets out the steps to be followed during an audit. This could include:
- Requirements for competency - for example, having undertaken certain training or experience
- Opening and closing meetings - this could include an agenda of items to be discussed to ensure the auditor and auditees have the same understanding, and that any audit findings are discussed at the end of an audit
- Audit report template - this way audit findings and observations can be consistently reported on
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The course was educational but fun, everyone was engaged, and I believe all who attended would now be able to complete an internal audit. The trainer would be our first choice of a tutor for our next ISO training.
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