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Our experience with URM was all around great and seamless, starting with our account manager who organised everything and was very accommodating, working around our schedule and fitting us in as soon as we wanted. This continued with our assessor for the CE questionnaire part; he was very helpful, taking the time to explain some aspects that were a bit unclear to me and guiding me the whole way through. The same was true of our assessor for the CE+, who took the time to answer any questions I had beforehand and guide me through elements that I was unfamiliar with. During the assessment, he was very helpful, made the process very easy and guided me through some points that needed some additional set up in order to ensure a successful process. This was our first year working with URM and I am sure we’ll be talking again next year. Thank you for all your help!
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