Aimee is a data protection consultant and data subject access request (DSAR) specialist with over 10 years of experience supporting organisations to maintain compliance with UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Aimee holds the BCS Foundation Certificate in Data Protection and OneTrust Trust Fellow certification, combining technical expertise with strong stakeholder engagement and a commitment to innovative compliance solutions. As Disclosure Officer at URM, Aimee provides outsourced DSAR management, policy development, and consultancy to clients across regulated, commercial, and law enforcement sectors. Known for handling high-volume and complex subject access cases, she advises on exemption application, redaction, and risk mitigation.
Talk DP
Season
2
, Episode
6
DSARs: A Business Burden vs. a Data Protection Opportunity
In this episode of InfoSec Insider – Talk DP, Rachael Salter and Aimee Brown, both Data Protection Consultants at URM, provide their insights on overcoming data subject access request (DSAR) challenges and how organisations can gain benefits from the fulfilment of DSARs, rather than treating them purely as a business burden. Rachael and Aimee leverage over 20 years’ combined experience in data protection to discuss:
- Whether DSARs can actually enhance customer trust, or are simply a compliance checkbox exercise for organisations
- How organisations can reframe DSAR handling as an opportunity to improve their data governance
- The hidden costs of DSARs and how you can measure whether those costs bring any tangible benefits
- When it is appropriate to push back on a DSAR as ‘manifestly unfounded’ or ‘excessive’ and how to defend this decision to the regulator
- How to proactively use DSAR data to inform your privacy strategy and customer engagement.